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Service Department
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Service Department
Here at Bristol HotSpring and Plymouth HotSpring we have everything you need to choose, purchase and maintain your hot tub - including a team of Service Technicians to install, repair and service your HotSpring hot tub. All our Technicians are Certified HotSpring trained (Watkins USA) so are fully qualified for all your hot tub servicing needs.
Please remember that using other service providers not authorised by HotSpring (Watkins) will invalidate your current HotSpring warranty.
From only £95 plus parts*, our skilled Service Team will ensure that your Hot Tub or Exercise Pool is kept in good working order - choose from five levels of service. For a detailed description of the available service catagories please see below for a Service Datasheet in PDF format. |
Tomas O'Toole
Operations Manager Bristol & Plymouth Hotspring.
Tomas O'Toole worked as Distribution Centre Manager for over 3 years in Bristol now Operations manager for the southwest leading Hotspring supplier Bristol and Plymouth Hotspring. He has been installing and working with Hot tubs for over 8 years. Factory trained at Watkins Manufacturing Tomas achieving a Grade A certification. He would be delighted to help you with any Hotspring, Limelight, Hotspot, Tiger River, Solana Spas, Rapid River and Riptide warranty work, repair, servicing, service contracts spa moves and replacement spa covers. Fully trained in Water Chemistry for spas and pools advice is always at hand. He is also able to repair and service other brands of hot tubs. Recently achieved distinction in Pool plant Operators course and is now qualified to service and maintain any domestic and commercial pool. |
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Brian Thomas
Service and Delivery Technician Bristol & Plymouth Hotspring.
Brian Thomas has been a HotSpring technician for 6 years, and has a complete working knowledge of HotSpring, Tiger River, Limelight, Hot Spot, Solana, Rapid River and Riptide swim spas. Brian has been Watkins trained and recently achieved a distinction in Pool plant operators course and is now qualified to work with domestic and commercial pools. He is also able to advise and service other brands of Hot tubs and pools. Fully trained in Water Chemistry for spas and pools advice is always at hand. |
Free Warranty Call Outs
We believe that a call out should be charged to the manufacturer not to you, our customer.
Don't forget that at Bristol HotSpring and Plymouth HotSpring we also offer other hot tub and pool services. Just give us a call and we will do our best to help.
If you have any queries regarding your hot tub, or to book your Hot Tub Service call-out, please contact the Bristol HotSpring and Plymouth HotSpring Service Department on 01934 875745 or email service@bristolhotspringltd.co.uk.
To download HotSpring warranty information click here.
To download LimeLight warranty information click here.
To download TigerRiver warranty informaiton click here. |
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Owners Manuals
We provide free electronic copies of each owners manual for free below.
To download your HotSpring owners manual click here.
To download your HotSpot owners manual click here.
To download your LimeLight owners manual click here.
To download your Solana owners manual click here. |
Installation Instructions
As well as providing free electronic copies of each owners manual, we also provide installation instructions. These are available for free download below.

To download your Aria installation instructions click here.
To download your Envoy installation instructions click here.
To download your Grandee installation instructions click here.
To download your Jetsetter installation instructions click here.
To download your Prodigy installation instructions click here.
To download your Sovereign installation instructions click here.
To download your Vanguard installation instructions click here.
To download your Vista Summit installation instructions click here.
To download your Custom Guide installation instructions click here.

To download your Flair installation instructions click here.
To download your Pulse installation instructions click here.
To download your Glow installation instructions click here.

To download your Bengal installation instructions click here.
To download your Caspain Spa installation instructions click here.
To download your Sumatran installation instructions click here.
Misc. Installation Instructions
To download your Cover Cradle installation instructions click here.
To download your UpRite installation instructions click here.
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