Customer Testimonials

At Bristol HotSpring and Plymouth HotSpring we often have customers who are so pleased with the lifestyle that their new hot tub brings them that they take the trouble to send us a note and even a photo or two. We just love these messages and hearing from you on how you are getting on!

Mr & Mrs Hodgson

We are writing to express our delight upon our purchase of one of your Hot Tubs - we cannot be more pleased with the Tiger River Sumatran. It has long been one of our dreams to own one, and now we do! We took delivery if it in Feburary this year (2008) and hand on heart we can say we have only missed a handful of nights. It can only be described as RELAXING!!!

The staff at Cadbury's Garden Centre could not have been more helpful and were very professional in dealing with us, As for the delivery team, what nice guys. They had to overcome a few obstacles in getting the hot tub installed but they
managed it with a smile.

If someone were to ask if it is better to use it in the winter or the summer, we would have to say the winter!!! That is because there is nothing better than sitting in lovely warm water, glass of wine in hand, looking at the stars and you still stay nice and warm even when you get out!! (eventually) .

So if anyone reading this ever wonders "should they or shouldn't they" we say GO FOR IT!!!! you won't regret a moment.

Yours faithfully
a very relaxed Mr & Mrs Hodgson

Ian Rawson, Bridgwater, Somerset

We are so delighted with our new hot tub that we thought we would tell you and send some pictures.

We live in a small 2 up 2 down house not far from the centre of town, with a small garden. Earlier this year I had an unexpected small heart attack and it was after this that we decided to improve our lifestyle and home enjoyment with a hot tub, with the ok from the consultant we started our search.

After wet testing 3 other companies’ tubs we were on our way to try a fourth near Cadbury Garden Centre and knowing that a company was in the garden centre selling tubs we decided to go in there first. After looking around the products you have in your range we talked at length to Justyn Rowley at the desk, he took a long time in explaining the different tubs in great detail. He couldn’t have been more helpful and answered our many questions on how to look after them and running costs etc. The upshot being we wet tested two hot tubs there and then.

The following Saturday the Jetsetter arrived. The installation team were very polite , friendly and on time, they went out of there way to explain the running of the hot tub and its best positioning, explaining everything in detail.

Since then we have used the Jetsetter at least everyday sometimes twice a day, and consider it one of our best purchases. It does all that is said about hot tubs (soothing, relaxing etc) but just as importantly it takes us away from the television and gives us time together without distractions.

So 5 weeks later, well done HotSpring, for a pleasant experience in purchasing, delivery and installation. We have also found the aftercare to be very good when dealing with a water problems.